Privacy Policy

  1. Purpose and Categories of Data

We may collect or receive personal information for a number of reasons related to our business activities, including the following:

Contact – Via phone, mail, email, and/or web forms


The following categories of data are collected:

  • First name and last name
  • Email address
  • Phone number
  • Country and province or state

Retention Period: We retain this data until the end of the service.


  1. Disclosure Practices

We disclose personal information if required by law or court order, in response to a law enforcement agency, as permitted by other provisions of the law, to provide information, or for an investigation into a matter related to public safety.

If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer and will be transferred to the new owners.


  1. How We Respond to “Do Not Track” Requests & Global Privacy Control

Our website responds to the Do Not Track (DNT) HTTP request header and supports it. If you enable DNT in your browser, these preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.


  1. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only necessary individuals have access to your data, that data access is protected, and that our security measures are regularly reviewed.


  1. Third-Party Websites

This privacy statement does not apply to third-party websites connected through links on our website. We cannot guarantee that these third parties manage your personal data reliably or securely. We recommend reading the privacy statements of these websites before using them.


  1. Changes to This Privacy Statement

We reserve the right to modify this privacy statement. It is recommended to regularly check this privacy statement for any potential changes.


  1. Accessing and Modifying Your Data

If you have questions or want to know about the personal data we store about you, please contact us. Always ensure to clearly identify yourself so that we are sure not to modify or delete the data of the wrong person. We will provide the requested information only upon receiving a verifiable consumer request. You can contact us via email:

7.1 You have the following rights regarding your personal data

You can send a request to access the data we process about you.

You can request an overview, in a commonly used format, of the data we process about you.

You can request correction or deletion of data if it is incorrect or no longer up to date. When appropriate, modified information will be transmitted to third parties with access to the relevant information.

You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such withdrawal.

You have the right to lodge an objection with our organization regarding any non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), and if the issue is not resolved, with the Office of the Privacy Commissioner of Canada.

We will provide access to personal information in an alternative format to any individual with a sensory disability and the right to access personal information under PIPEDA, where the individual requests it to be transmitted in this alternative format if (a) a version of the information already exists in this format; or (b) their conversion to this format is reasonable and necessary for the individual to exercise their rights.


  1. Children

Our website is not designed for children, and it is not our intention to collect personal data from children under the age of consent in their country of residence. Therefore, we ask children under the age of consent not to send us any personal data.


  1. Contact Information

1092 André-Liné, Granby

Quebec, Canada

J2J 1J9

450 405-9922

We have appointed a person to contact regarding the organization’s policies and practices, to whom any complaints or inquiries can be addressed:


Éric Deschambault


1092 André-Liné, Granby

Quebec, Canada

J2J 1J9


Internal Procedures

  1. Sharing Your Personal Information

    In order to provide you with the products and services you have requested,

    we may need to transmit your personal information to trusted third parties,

    including some of our suppliers.


  2. Accuracy and Modification of Your Personal Information

    If there are changes to be made to your personal information, it is

    preferable to contact us quickly by phone or

    email to keep your file and our databases up to date.


  3. Retention Periods

    Your personal information is retained only for the time corresponding

    to the purposes for which it was collected,

    unless a longer retention period is required or allowed by law.


  4. Access to Your Personal Information

    Once we have properly identified you, you can request

    to view the personal information we have about you,

    as allowed or required by law. In some cases, a written request

    from you may be necessary.


  5. Links to Other Websites

    Our website may offer hyperlinks to other sites

    (including those of our partners) from time to time. Information exchanged on these sites is not subject to this Privacy Policy, but to the privacy policies of the respective external sites, if any. In such cases, we encourage you to consult them before providing your personal information.


  6. Privacy Officer

    For any questions regarding the processing or updating of your personal information

    or to report any concerns in this regard, please

    contact us through the following email address: or by phone at 450 405-9922.


    The Privacy Officer will contact you within thirty (30) days of receiving your email.